Delivery Info

***28th April 2019 - our annual sale has caused us an ENORMOUS backlog and even working flat out, we think it will take two to three weeks to clear.  Please do bear with us.  You will receive an email when your order has shipped and we'll pin a post to our Facebook page with updates.  Thank you for your patience!***

We do our best to offer transparent shipping costs, so our postal options are based on weight, We've tried to find the most cost-effective ways to ship your items to you - whilst ensuring that they arrive safe and sound and in a timely manner.

(1) Shipping Information - UK

All orders over £40 receive FREE RM Tracked delivery, worth £3.50.

• For a one-off initial payment of £6.95, you can purchase FREE VIP Postage for life on all future orders (UK only).  Simply choose this delivery option at the checkout and we will then automatically add you to our VIP postage list and all future orders (no matter how big or small) will be sent FREE of charge via RM tracked, or 1st class, depending on the size of the order.  You will also receive priority handling, so if we are running a sale for example, we will guarantee to process your order first for immediate dispatch.
• 2nd class is available for on all parcels.  It costs £1.95 for very small items up to 1kg or £2.95 for items over 1kg.  Allow 7 - 10 days for receipt.
• 1st class is available for lighter or lower value items, up to 1kg.  It costs £1.95 for very small items up to 100g or £2.95 for items over 100g.  Allow 3 to 4 days for receipt.
• RM Tracked is a tracked service, available for all parcels, perfect if you live in a block of flats etc as it offers peace of mind.  Again, allow 3 to 4 days for delivery. It costs £3.50 per order but is free for orders over £40.   We recommend RM Tracked for higher value items.
• EXPRESS DPD / INTERLINK is a next working day service using Interlink Express. It costs £5.95 for all orders, however orders placed after 9am on Tuesday or any time on Wednesday will be dispatched on Thursday.

We have proof of postage for all items, so in the unlikely event that your order should go astray, we will be able to claim from Royal Mail, however we ask you to check with your local post office collection point first as occasionally the red cards left by the postman do go astray. If your order is returned to us for non-delivery / non-collection, we may have to charge you again for redelivery. 

If you need an order by a deadline date, please let us know and we'll do our best to help you out. We haven't let anyone down yet!

(2) Shipping Information - EU

Orders under £100 

• Royal Mail flat rate (up to 15 working days) -  £8.95
• DPD (4 working days) - orders between £40 &  £74.99 - £10.95, orders between £75 &  £99.99 - £11.95
• Orders over £100 - FREE shipping!

**Please note we do not ship to Slovenia or Slovakia, please visit www.cheekywipes.si or www.littleones.sl to order directly from our distributor there.

(3) Shipping Information - Rest of the World

PLEASE NOTE - WE DO NOT SHIP TO AUSTRALIA OR NEW ZEALAND.  Please order from www.cheekywipes.com.au directly for these orders.