Delivery Information

November 2020 - Based on Government advice, we are open but taking extra measures to protect our staff and customers whilst processing orders. Please bear with us, we are working through orders as quickly as possible but there may be some additional delay. Current dispatch times are approx 5 working days from receiving your order.

We do our best to offer transparent shipping costs, so our postal options are based on weight, We've tried to find the most cost-effective ways to ship your items to you - whilst ensuring that they arrive safe and sound and in a timely manner.

If your order contains any items on pre-order, we will hold your whole order until everything is in stock. We do indicate this on the basket page and your confirmation email so double check there if your order has some pre-order items.

UK Delivery

Free VIP Postage

FREE VIP Postage for life

For a one-off initial payment of £9.95, you can purchase FREE VIP Postage for life on all future orders (UK only).  Simply choose this delivery option at the checkout and we will then *automatically add you to our VIP postage list and all future orders (no matter how big or small) will be sent FREE of charge via RM tracked, or 1st class, depending on the size of the order.  You will also receive priority handling, so if we are running a sale for example, we will guarantee to process your order first for immediate dispatch. *You'll need to create an account for this to be added as we can't add it to guest checkouts.

Method Cost Estimated Delivery Tracked
Orders Over £25
RM 48 Tracked (RM will deliver within 48hrs from when we dispatch to them) FREE (UK) 3 to 4 working days Yes
Orders £25 and under - RM 48 Tracked is the lowest priced method for most parcels at £3.95
Second Class (up to 1kg) 2.95 up to 5 working days No
First Class (up to 250g) £2.45 3 to 4 working days No
First Class (250g+) (sent 24 tracked) RM will deliver within 24hrs from when we dispatch to them £5.50 2 working days No

RM 24 Tracked (250g+) - RM will deliver within 24hrs from when we dispatch to them

£5.50 2 working days No
RM 48 Tracked (250g+) - RM will deliver within 48hrs from when we dispatch to them £3.95 3 to 4 working days Yes
Next Day (DPD) £5.95 Next working day
(following dispatch)
Yes


We have proof of postage for all items, so in the unlikely event that your order should go astray, we will be able to claim from Royal Mail, however we ask you to check with your local post office collection point first as occasionally the red cards left by the postman do go astray. If your order is returned to us for non-delivery / non-collection, we may have to charge you again for redelivery.

Our cut off for same day dispatch is 8.00am but if you need an order by a deadline date, please let us know and we'll do our best to help you out. We haven't let anyone down yet!


EU Delivery

Method Cost Estimated Delivery Tracked
Royal Mail (up to 1.7kg) £8.95 up to 15 working days No
Royal Mail (1.7 - 2kg) £15.95 up to 15 working days No
DPD Europe Air Classic (2-4kg)  from £41.00 depending on Zone 5 working days Yes
       

Rest of the World Delivery

PLEASE NOTE - WE DO NOT SHIP TO AUSTRALIA OR NEW ZEALAND. Please order from Cheeky Wipes Australia  directly for these orders.

If you haven't imported goods from abroad before, please be aware that you will usually have to pay import duties and taxes. To give an example, importing into the UK from Canada, import VAT plus customs duties would be payable which come to approximately 33% on top of the cost of goods. Please check with your local tax office to understand how much you may be charged on imports.

If the country you wish to ship to isn't shown in the drop down at the checkout, drop us an email to customers@cheekywipes.com and we can give you a bespoke price

 

Method Cost Estimated Delivery Tracked
Orders under 1kg (Royal Mail or DPD) from £20.95 3 - 4 weeks Yes
Orders 1kg to 2kg (Royal Mail or DPD) from £34.95 3 - 4 weeks Yes
Orders 2kg to 5kg (DPD) from £64 depending on Zone 3 - 4 weeks Yes